smallmodels.org

Privacy Policy

Effective Date: 2/01/2025

At XLChat, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using XLChat, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, and other details you provide during account creation.
  • Payment Information: For paid plans, billing details are processed securely via third-party payment providers (e.g., Stripe).
  • File Data: Files you upload (.xlsx, .xls) are processed securely to provide AI-powered insights.
  • Usage Data: Log information, cookies, and tracking data to enhance user experience and analyze website usage.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve XLChat.
  • Process your queries and deliver AI-driven insights.
  • Securely store and manage your uploaded spreadsheets.
  • Communicate updates, promotions, and account notifications.
  • Prevent fraudulent or unauthorized activities.

3. Data Security

Your data is protected with:

  • Encryption: End-to-end encryption during data transfer and storage.
  • Access Controls: Strict authentication mechanisms to prevent unauthorized access.
  • Regular Audits: Routine checks to ensure compliance with security standards.

4. Your Rights and Choices

You have the following rights regarding your data:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Delete your account and associated data. Note that some information may be retained for legal purposes.
  • Opt-Out: Unsubscribe from marketing communications via email preferences.

5. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@smallmodels.org